Data
Protection.

Businesses, schools, institutions and individuals entrust ENNEAX companies with information. These commitments describe how that trust is protected across the group.

Our principles

• Minimisation: we collect only the data a product or service actually needs.
• Purpose limitation: data is used for the purpose it was given, and nothing else without consent.
• Accuracy: we give people sensible ways to correct information held about them.
• Storage limitation: data is kept only as long as the purpose requires.
• Integrity and confidentiality: data is protected against loss, misuse and unauthorised access.

What this means in practice

Enquiry data is used to answer you and is then deleted on a reasonable schedule. Customer data inside group products — AI platforms, education platforms, commerce systems — belongs to the customer, is isolated per customer, and is never sold or used for advertising.

Security

We use encryption in transit, access controls, and hosting providers with established security practices. Access to production data is limited to people who need it to run the service.

Third parties

We use a small set of vetted providers for hosting, communications and messaging. Where a provider processes personal data on our behalf, we require it to protect that data and use it only for the agreed service.

Cross-border transfers

Because our services run on global cloud infrastructure, data may be processed outside Zimbabwe. Where that happens, we apply protections consistent with this page regardless of where the data sits.

Your rights

You can ask what data we hold about you, ask for a correction, or ask for deletion. Contact us via the contact page or on WhatsApp and we will act within a reasonable time.

Concerns

If you believe data has been mishandled, tell us. We investigate every report and, where a material breach affects you, we will notify you and the relevant authorities as required by law.